Is an accessibility statement required under the European Accessibility Act?

In most cases, yes. The EAA (Directive (EU) 2019/882) and its national transpositions require service providers — including most online stores — to publish information on how the service meets the applicable accessibility requirements. The exact form varies by member state; Germany's BFSG, for example, follows Annex 3.

Where should the accessibility statement be placed?

It must be easy to find. A visible 'Accessibility' link in the site footer or header that points to a dedicated statement page is the recommended pattern. Terms and conditions are also an accepted location in some jurisdictions, but are harder to find.

What must the statement contain?

Typically: a description of the service, the conformance status against EN 301 549 / WCAG 2.2 AA, known non-conformities, the date and method of assessment, a feedback contact, and the competent enforcement or market-surveillance authority.

Is a one-time statement enough?

No. A statement describes your state on a specific date. Any change to the site can make it inaccurate, and an inaccurate statement is its own legal exposure. A recurring check and refresh is the safer approach.

Free tool · EAA / EN 301 549 · no signup

Build an accessibility statement for your store.

Under the European Accessibility Act (in force since 28 June 2025), most online stores must publish information on how their service meets accessibility requirements. Fill in the fields — the statement builds live on the right and is instantly copy- and print-ready. No signup, no email.

Generator

1 · Provider & service

Company / provider name

Website address (URL)

Short description of the service

2 · Conformance

Conformance status An honest “partially” is normal and safer than a false “fully”.

Known non-accessible content (one per line, optional)

3 · Assessment

Assessment method

Date of last assessment

4 · Feedback & enforcement

Contact for accessibility issues (email, phone or form URL)

Competent enforcement / market-surveillance authority (varies by country — confirm before publishing)

Preview

Not legal advice. This template builds a statement from common EAA / EN 301 549 practice. We are not lawyers; requirements differ by member state, so confirm the details — especially the competent authority — with counsel. The accuracy of the content (conformance status, listed barriers) is your responsibility.

Accurate today. Maybe not after your next deploy.

An accessibility statement describes your state on one day. When your store changes, it can become inaccurate — and an inaccurate statement is its own legal exposure. Before you publish it, check what is actually broken right now:

Scan your store free → Keep the statement current

WCAGdesk Defense (€299/mo) scans every page on a schedule, catches regressions, and regenerates the statement quarterly from the latest scan — so “partially conformant” always matches the real state.

Common questions

Is an accessibility statement required?

In most cases, yes. The European Accessibility Act and its national transpositions require service providers — including most online stores — to publish how the service meets accessibility requirements, in an accessible and easy-to-find form.

Where should it go?

Easy to find — a visible “Accessibility” link in the footer or header pointing to a dedicated page is the recommended pattern.

Does this template make me compliant?

No. The statement is the claim about your state. Whether the claim is true depends on the actual condition of your site. That is what the free scan is for, and for ongoing diligence, continuous checking.